Privacy policy

Last updated: February 19, 2026

At DECOVIX, we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use our services, or make a purchase from decovix.com (the "Site").

1. Personal Information We Collect

When you visit the Site, we collect certain information necessary to process your purchases and improve your experience:

  • Contact Information: Name, shipping address, billing address, email address, and phone number.
  • Payment Information: We collect payment data necessary to process your order via encrypted Shopify payments or authorized third-party providers. We do not store full credit card numbers on our servers.
  • Order History: Details of products you searched for, added to cart, or purchased.
  • Device & Usage Data: IP address, browser type, time zone, and interaction data collected via cookies and similar technologies.

2. How We Use Your Information

We use your personal information to provide our services, including:

  • Fulfilling orders, processing payments, and arranging shipping.
  • Providing order confirmations, invoices, and tracking updates.
  • Communicating with you regarding customer support.
  • Screening orders for potential risk or fraud.
  • Providing marketing communications (only with your explicit consent).

3. Sharing Your Personal Information

We share your information with service providers to help us operate our store:

  • Shopify: Our store is hosted on Shopify Inc. They provide the e-commerce platform that allows us to sell our products to you.
  • Payment Processors & Logistics: To complete transactions and deliver orders to your address.
  • Legal Compliance: To comply with applicable laws or respond to lawful requests for information.

4. Your Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have the right to access, correct, update, or delete your personal information. To exercise these rights, please contact us at the email below.

5. Cookies

We use cookies to improve your experience. You can control cookie settings through your browser, but disabling them may affect site functionality.

6. Contact Us

For questions about our privacy practices, please contact us:

Email: info@decovix.com
Address: Plaza Honduras 20, 14, 46022 Valencia, Spain.